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Altaworld reserves the right to refuse/cancel any order. DGH at its sole discretion may cancel any order(s):

i. If it suspects a fraudulent transaction, or

ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or

iii. For any reason outside the control of the DGH including causes for delivery related logistical difficulties.

Cancellation Policy

The Organiser must receive all cancellations in writing. Cancellation charges will apply as follows:

  • 50% of the total exhibition/sponsorship fees will apply to cancellations received between 2 months to 6 months prior to the event.
  • 75% of the total exhibition/sponsorship fees will apply to cancellations received between 1 months and 2 months prior to the event.
  • 100% of the total exhibition/sponsorship fee will apply to cancellations received less than 1 months prior to the event.

Refund/cancellation policies applicable in the following conditions:

a) In case, the buyer cancels the order online before the service is delivered and within mentioned calcellation terms, respective order amount will be refunded.

d) In case there is an option for online download of data than cancellation will not be possible

e) In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

f) In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

g) Altaworld offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account

h) In case of part cancellations, the amount refunded will be corresponding to the part cancellation

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