American International Group, Inc. (AIG) has named John Neal, the former chief executive of Lloyd’s of London, as its incoming president, effective December 1, 2025.
Reporting directly to AIG chairman and CEO Peter Zaffino, Neal will take charge of the company’s general insurance operations, encompassing North America commercial, international commercial, and global personal insurance. He will also join AIG’s executive leadership team.
Neal brings extensive industry experience, having led Lloyd’s of London from 2018 to 2025 and previously holding senior roles at QBE. Commenting on his appointment, Neal expressed his commitment to working closely with AIG’s global leadership and teams to deliver value to clients and stakeholders.
Strong Start to 2025
The leadership announcement comes on the heels of AIG’s first quarter 2025 financial results. The company reported net premiums written (NPW) of US$4.5 billion, consistent with the prior year on a reported basis but reflecting an 8% increase on a comparable basis.
Global commercial insurance was a key driver, contributing US$3.2 billion in NPW—an 8% increase year-over-year, or 10% on a comparable basis. North America commercial premiums rose 14%, while international commercial saw an 8% increase.
New business in the global commercial segment reached US$1.1 billion, marking a 12% year-over-year rise.
AIG reported a general insurance combined ratio of 95.8% and an accident year combined ratio (as adjusted) of 87.8%. Net income per diluted share stood at US$1.16, with adjusted after-tax income per diluted share at US$1.17.
During the quarter, AIG returned US$2.5 billion to shareholders—comprising US$2.2 billion in share repurchases and US$234 million in dividends. The board also approved a 12.5% increase in the quarterly common stock dividend.
