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Aviva Enhances Freight Liability Insurance With Expanded Digital Offering

Aviva Enhances Freight Liability Insurance With Expanded Digital Offering

Aviva’s Global, Corporate and Specialty (GCS) division has unveiled a significantly enhanced version of its freight liability insurance product, now available through the Acturis E-Trade and Fast Trade platforms.

The updated product introduces a suite of new features, including higher cover limits, broader applicability across recognised conditions of carriage, and a new cost-effective coverage option tailored for lower-risk operations. These enhancements form part of Aviva’s wider digital transformation strategy within its marine insurance portfolio, designed to streamline the delivery of freight liability solutions via digital trading channels.

Key product upgrades include increased per-tonne and per-vehicle cover limits, with flexible options linked to client turnover and specific conditions of carriage. The policy now accommodates a broader range of recognised terms, including those set by Logistics UK and the British International Freight Association (BIFA).

In response to market demand, Aviva has also introduced a lower-cost ‘economy’ tier of cover, aimed at businesses not transporting theft-attractive goods. This option provides a more affordable solution for clients with lower-risk exposures.

Additionally, errors and omissions (E&O) coverage can now be added directly within the digital platforms without underwriter referral, further simplifying the user experience for brokers.

The launch reflects the ongoing evolution of Aviva’s Fast Trade platform, which has grown from a two-person operation in 2009 to a team of around 175 digital underwriters. Today, the platform supports 17 products across personal, commercial, and specialty insurance lines in the UK broker market.

Aviva’s investment in freight liability expansion coincides with further growth in its marine underwriting capability. The insurer recently appointed three new marine underwriters, more than doubling the size of its national marine team compared to 2017.

According to Aviva’s latest Broker Barometer survey, 85% of brokers expressed interest in expanding their use of digital and automated processes—highlighting increasing broker appetite for faster, more efficient transaction and underwriting tools.

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