Chaucer has made a strategic leadership change by appointing Hayley Spink as its new group chief operating officer – she will take the role in the fourth quarter. The move is significant as it aligns with Chaucer’s aim to enhance its operational efficiency and service strategy amid a competitive insurance market.
Spink’s responsibilities will include overseeing the company’s operations and spearheading its service strategy, with a particular focus on optimizing efficiency and processes throughout the organization. Her appointment is subject to regulatory approval.
She joins Chaucer with over 20 years of experience in the London Market, having held senior roles at Lloyd’s. She is currently the chief operating officer at Apollo Syndicate 1969.
This leadership change coincides with the planned retirement of David Bendle, the current group chief operating officer, who will step down at the end of the year after 22 years with the company.
