Gallagher has announced a new operating framework for its UK Retail division, introducing two dedicated trading units designed to better serve clients across distinct market segments.
The restructuring follows Gallagher’s acquisition of AssuredPartners, which brought an additional 1,000 employees and several regional businesses into its UK and Ireland operations. The move reflects the broker’s strategy to strengthen its regional footprint and enhance client service through a more focused organisational model.
The Commercial Division will serve mid-market clients through Gallagher’s network of more than 60 offices nationwide. Gary Fletcher, formerly head of Gallagher Retail in the South, has been appointed managing director of the new division. Fletcher will lead six regional managing directors—comprising newly promoted leaders from both Gallagher and AssuredPartners—supported by directors for sales, client services, and commercial operations.
The Corporate Division will cater to larger organisations with more complex risk requirements. It will be led by Simon Waine, who steps into the role of managing director after joining Gallagher in 2010. Waine will oversee specialist practices focused on major corporate, real estate, public sector, and education clients. The division will deliver tailored risk management and insurance solutions, supported by strategic advisory capabilities for businesses with sophisticated coverage needs.
Gallagher’s reorganisation highlights the ongoing evolution of the UK insurance broking landscape, marked by consolidation and client segmentation. By aligning its operations around distinct customer groups, Gallagher is sharpening its competitive edge against both national brokers and regional independents.
The integration of AssuredPartners not only expands Gallagher’s regional presence but also reinforces its capabilities in key corporate sectors. For insurers, this development could influence distribution dynamics, as Gallagher’s expanded network is poised to channel greater volumes through coordinated placement strategies.
As leading brokers continue to scale and specialise, insurers may face increasing pressure to differentiate through pricing flexibility, innovative products, and enhanced service delivery to maintain prominence within major brokerage networks.
