The global insurance industry is undergoing one of the most significant transformations in its history. Rapid technological advancement, rising customer expectations, evolving regulatory frameworks, and the emergence of agile InsurTech players are fundamentally reshaping how insurance products are designed, delivered, and experienced. In this environment, meaningful conversations around innovation are no longer optional — they are essential.
On 27–28 May 2026, industry leaders, technology innovators, and insurance professionals from across the globe will convene in London for the Insurance Tech and Innovation Conference – London, hosted by AltaWorld, at Novotel London West. The two-day conference will serve as a strategic platform to explore how technology, data, and leadership are redefining the future of insurance.
A Conference Built Around Practical Innovation
The Insurance Tech and Innovation Conference is not just about discussing trends — it is about understanding how innovation is being implemented in real-world insurance environments. Over two days, the conference will feature keynote sessions, panel discussions, and expert-led presentations that focus on practical use cases, lessons learned, and future-ready strategies.
The agenda will cover a wide range of topics reflecting the most pressing priorities for insurers today, including:
- Artificial intelligence and automation in underwriting and claims
- Data-driven risk assessment and predictive analytics
- Digital customer experience and omnichannel engagement
- Core system modernization and cloud transformation
- Cybersecurity, data governance, and regulatory compliance
- Sustainable and responsible insurance innovation
Through these discussions, attendees will gain insights into how insurers are balancing speed, innovation, and resilience in an increasingly competitive landscape.
Technology as a Catalyst for Change
Technology is now central to every aspect of insurance operations. From AI-powered underwriting models to real-time claims processing and personalized customer interactions, digital tools are enabling insurers to operate more efficiently while delivering better outcomes for customers.
However, transformation is not without its challenges. Legacy systems, data silos, cybersecurity risks, and talent gaps continue to slow progress for many organizations. The conference will address these realities candidly, offering practical strategies to overcome barriers and accelerate digital maturity.
Sessions will highlight how insurers are successfully integrating new technologies while maintaining operational stability, regulatory compliance, and customer trust.
The Role of InsurTech and Ecosystem Partnerships
InsurTech start-ups and technology partners play a crucial role in driving innovation across the insurance ecosystem. By introducing agile development practices, advanced analytics, and customer-centric solutions, these players are helping insurers move faster and adapt to changing market demands.
The conference will explore how partnerships between established insurers and InsurTech providers are enabling:
- Faster product development
- Improved customer engagement
- Enhanced claims efficiency
- Scalable and flexible technology architectures
Collaboration, rather than competition, will be emphasized as a key driver of sustainable innovation in the insurance industry.
Customer-Centricity at the Core
Today’s insurance customers expect the same level of digital convenience and transparency they experience in other industries. Whether purchasing a policy, filing a claim, or managing coverage, customers want seamless, intuitive, and responsive interactions.
The Insurance Tech and Innovation Conference London will examine how insurers are reimagining customer journeys using data, automation, and digital platforms. Discussions will focus on building trust through transparency, personalization, and speed — all while maintaining regulatory and ethical standards.
Leadership, Inclusion, and the Human Element
While technology is a powerful enabler, people remain at the heart of transformation. The conference will also highlight the importance of leadership, culture, and inclusion in driving meaningful change.
Dedicated discussions will spotlight the role of diverse leadership teams and the growing impact of women leaders in insurance and InsurTech. Inclusive leadership fosters innovation, strengthens decision-making, and supports long-term organizational resilience — values that align closely with AltaWorld’s broader mission.
Sponsors Powering Innovation
The Insurance Tech and Innovation Conference London is proudly supported by industry-leading organizations that are actively shaping the future of insurance technology.
Platinum Sponsor: M-Files, a global leader in intelligent information management, enabling organizations to improve efficiency, compliance, and customer experience through smarter data usage.
Silver Sponsor: EvolutionIQ, known for its advanced AI-driven claims guidance platform that helps insurers improve outcomes and decision-making.
Sponsors and Partners: Majesco and Zuko, both recognized for delivering innovative solutions that support digital transformation, customer engagement, and operational excellence in insurance.
Their participation reflects a shared commitment to advancing innovation and collaboration across the insurance ecosystem.
Who Should Attend
The conference is designed for professionals across the insurance and technology landscape, including:
- Insurance executives and senior leaders
- CIOs, CTOs, and digital transformation heads
- Product, innovation, and operations leaders
- InsurTech founders and entrepreneurs
- Technology providers, consultants, and system integrators
- Investors and industry analysts
Attendees will benefit from actionable insights, peer learning, and meaningful networking opportunities across both days of the event.
Looking Ahead
As the insurance industry continues to evolve at a pace, platforms that enable open dialogue and shared learning are critical. The Insurance Tech and Innovation Conference London, taking place on 27–28 May at Novotel London West, aims to play a vital role in shaping conversations around the future of insurance.
By bringing together global leaders, innovators, and technology partners, the conference seeks not only to discuss transformation but to actively contribute to building a more agile, customer-centric, and resilient insurance ecosystem.
For further details regarding speakers, agenda, and registration, visit the event website.
