QBE has announced a strategic partnership with Matrix iQ to deliver advanced, real-time insights into driver behaviour, claims trends, and operational risks for fleet-operating clients. The collaboration leverages connected vehicle and behavioural data to support risk mitigation and performance optimisation.
Under the new agreement, QBE clients will gain access to Matrix iQ’s integrated technology platform, which works in tandem with existing telematics systems. The platform consolidates data from multiple sources into a single, user-friendly dashboard, enabling fleet managers to identify and respond to key performance and safety trends.
In addition to operational metrics, the system features environmental, social and governance (ESG) indicators. This functionality allows users to monitor vehicle emissions and sustainability performance alongside traditional risk factors, supporting both compliance and corporate responsibility goals.
The platform is currently being rolled out to a select group of QBE customers, with a broader rollout anticipated in the coming months.
This move comes as commercial motor insurers in the UK continue to navigate a challenging environment. Fleet operators are grappling with rising costs driven by claims inflation, supply chain disruptions, and an uptick in high-value losses. As one of the largest segments of the UK motor insurance market—covering everything from light vans to heavy goods vehicles—fleet insurance is under increasing pressure to evolve.
Insurers are responding by embracing telematics, analytics and external data sources to better assess risk, enhance underwriting precision, and streamline claims processes. QBE’s alliance with Matrix iQ reflects this wider industry shift toward data-driven solutions.
The announcement follows QBE’s recent agreement with Ki, a digital underwriting platform backed by Lloyd’s. Beginning March 2025, QBE capacity will be available across multiple open market classes—including property, cargo, energy, and cyber—through Ki’s algorithm-based system. The move reinforces QBE’s broader strategy of expanding digital distribution and data-led underwriting capabilities.
