Lloyd’s has named Stephane Flaquet as its new chief operating officer (COO), effective September 1, 2025. He will join the executive team and report directly to chief executive Patrick Tiernan, the company announced.
In his new role, Flaquet will oversee Lloyd’s operations function, which delivers services across both the Lloyd’s market and the corporation. His responsibilities will span executing the operations strategy, leading technology and data initiatives, managing organisational change programs, and enhancing market infrastructure resilience. Additionally, he will spearhead the delivery of Blueprint Two, Lloyd’s flagship market modernisation programme.
Flaquet succeeds George Marcotte, who has served as interim COO since September 2024.
Bringing a wealth of experience, Flaquet joins Lloyd’s from Hiscox, where he has held several leadership roles since 2010, most recently as group chief operations and technology officer. His earlier career includes senior positions at American International Group (AIG) and Capital One.
The appointment comes amid a series of leadership changes at Lloyd’s. Earlier this year, Nathan Adams was appointed chief people officer, joining the executive committee with over 20 years of HR and transformation experience from previous roles at Aviva and Barclays.
In May, Alexandra Cliff was named chief financial officer (CFO), following her tenure as deputy CFO since 2022. She succeeded Burkhard Keese, who has transitioned to focus on capital strategy and the London Bridge 2 initiative.
John Neal stepped down as CEO in May after more than six years in the position, with plans to take up senior roles at Aon. In a governance update, Alexander Baugh has joined the Lloyd’s Council as an independent nominated member, assuming the chairmanship of the risk committee and a seat on the audit committee.
