Crawford & Company has appointed W. Bruce Swain, Jr. (pictured) as interim president and chief executive officer, effective January 1, 2026.
The leadership transition follows current CEO Rohit Verma’s decision to step down at the end of 2025 to pursue other opportunities.
Swain, who currently serves as chief financial officer, has been with Crawford for more than three decades. Upon assuming the interim CEO role, he will also join the company’s board of directors.
To support the transition, Holly Boudreau has been named as Swain’s successor in the CFO position, also effective January 1, 2026. Boudreau, a certified public accountant, joined Crawford in 2013 and currently holds the role of senior vice president of Tax, Treasury and Finance Transformation. She previously served as a tax director at PricewaterhouseCoopers.
The appointments come as Crawford continues to report strong operational performance. For the third quarter ended September 30, the company posted a 31% increase in net income attributable to shareholders. Operating earnings in the North America loss adjusting segment rose to US$6.9 million, up from US$5.4 million in the same period last year.
