Insurtech leader Kalepa last week announced that North Star Mutual Insurance Company has successfully implemented Kalepa’s acclaimed Copilot underwriting platform.
North Star Mutual initiated the deployment of Kalepa’s Copilot in June 2023, aiming to enhance their underwriting processes across property, liability, and umbrella lines of business. Since the implementation, underwriters have found value in Copilot’s risk analysis capabilities, enabling them to write core business, including service risks, retail operations, restaurants, and churches, with increased profitability.
Pete Hellie, CEO of North Star Mutual, emphasized the significance of underwriting profitability for providing enduring coverage to policyholders. He highlighted Copilot as a solution that contributes to a comprehensive understanding of risk and exposures, ultimately assisting in delivering higher quality underwriting. Hellie stated, “Supporting our underwriters with Copilot allows us to efficiently meet the evolving needs of our customers.”
Todd Bossuyt, COO at North Star Mutual, expressed appreciation for Copilot’s ability to simplify the complex underwriting process. He commended the turnkey implementation, emphasizing that it saved them from previous frustrations with outdated systems. Bossuyt highlighted the company’s commitment to incorporating innovation and technology to better serve customers, acknowledging Kalepa’s partnership in achieving their underwriting and operational goals.
Paul Monasterio, CEO of Kalepa, conveyed enthusiasm about the partnership with North Star Mutual and the integration of Copilot into their underwriting team. Monasterio underscored Kalepa’s dedication to building impactful technology that empowers underwriters, citing Copilot as the underwriting workbench of choice for mutual insurers. He commended North Star Mutual for their 100+ year legacy of delivering critical protection to businesses, farmers, and homeowners, emphasizing Kalepa’s pride in assisting commercial insurers of all sizes in achieving underwriting excellence across various lines of business.