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Policy Expert Outlines Growth Plans

Policy Expert has today declared expansion plans across several of its key divisions which will see the UK-based digital insurer grow its total headcount to 700 by year-end 2023.

In a Press release, the personal lines insurance disclosed it is rapidly gaining market share, with 26% policyholder growth in the last 12 months and a double-digital share of price comparison website (PCW) sales. Touching on the 26 new roles it will be introducing, the firm revealed these will include:

  • Eight in technology
  • Five in customer services
  • 13 in international operations
  • Policy Expert also revealed that to facilitate this multifaceted expansion plan, it is enhancing its recruitment process with the new roles sourced via a blind hiring process at the interview stage.

The firm noted that it continues to promote the importance of diversity and inclusion for the insurance industry, having recently launched a partnership with CodeFirstGirls to support women entering the tech industry through free technical courses and career pathways. In addition, Policy Expert has introduced a “Women at Work” forum and tailored mentoring programs to give a voice and opportunities to people from every background.

Commenting on the strategic expan sion plans, Adam Powell, chief operating officer of Policy Expert, said: “At Policy Expert we’ve developed rapidly from start-up to scale-up and achieved sustained, efficient and profitable growth. We’re proud to have built a team that always looks to bring positive changes to our customers and transform what people can expect from insurance. We look forward to working with talented individuals and accelerating our growth plan.”

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