Yorkshire-based insurance legal services firm Minster Law will be providing legal support to around one million motor insurance policyholders and six million roadside members of the AA in a whole five-year partnership.
“We are delighted to have secured a new partnership with such a prestigious brand as the AA – the largest motoring organization in the UK,” said Minster Law chief executive Shirley Woolham, who cited “similarities in approach and thinking” between the two camps.
“We’re excited to be playing such a pivotal role in delivering the occasion of a compelling claim to AA customers, as well as the wider opportunities that come from being the strategic legal partner of such a an advan ced business.”
One of Britain’s biggest personal injury solicitors, Minster Law typically settles 4,000 cases every month. Its injury and motor legal claims services tie-up with the AA took effect on January 4.
“We were hugely impressed by Minster Law’s claims management solution which is underpinned by system integration and digital innovation,” noted Kathryn Thomas, insurance broking director at the AA.
“We feel their customer-centric, digital-led approach will deliver the best claims experience for our customers and members, and we are looking forward to developing a long-lasting strategic relationship with Minster Law over the coming years.”