Chubb, a leading global insurance provider, has announced the launch of its North America Small & Lower Midmarket division, consolidating its Lower Middle Market and Digital Small Business units. This strategic move is designed to improve service efficiency and streamline operations within this rapidly expanding segment, according to InsurTech Insights.
As part of Chubb’s North America Middle Market organization, the new division aims to create a more unified and effective approach to serving small and lower middle-market businesses. By integrating its expertise in these areas, Chubb seeks to simplify processes and enhance the overall experience for both clients and business partners.
To lead this initiative, Chubb has appointed Rob Poliseno as Division President of Small & Lower Midmarket. He will report to Ben Rockwell, Division President of Chubb North America Middle Market. Additionally, Jason Ranucci has been named Chief Operating Officer of the division, reporting to Poliseno. Both appointments are effective immediately.
Poliseno brings over 28 years of industry experience, including nearly 17 years with Chubb. In his previous role as Division President of Small Business and North America Digital, he played a pivotal role in advancing the company’s underwriting and distribution capabilities. His extensive operational expertise makes him well-suited to lead the new division.
As COO, Ranucci will oversee key operational areas, including P&L management, underwriting, product development, pricing, portfolio management, and analytics. With more than 17 years of insurance industry experience, he most recently served as Head of North America Lower Middle Market and was formerly the Global Chief Underwriting Officer for Small Business.
This consolidation is expected to capitalize on Chubb’s strengths in underwriting and digital capabilities, providing clients with a more seamless and efficient service. The initiative is also aligned with the increasing demand from agents and brokers for faster underwriting, innovative digital solutions, and a simplified distribution process.
Commenting on the launch, Ben Rockwell stated, “Establishing this division marks a significant milestone in how we serve the small and lower middle-market business segment. Rob and Jason will build on their past successes, leveraging our investments in a modern, automated, and data-driven digital operating model that sets us apart across various industry practices and positions this business for sustained growth.”
He further added, “This division will provide seamless coverage through a comprehensive suite of products and services, including Property & Casualty, Financial Lines, Cyber, Multinational, and Accident & Health. Additionally, agents will have the flexibility to choose between a fully digital/automated experience or a digitally enhanced service model.”
With this strategic realignment, Chubb reinforces its commitment to delivering innovative solutions and superior service, ensuring a more agile and efficient approach to addressing the evolving needs of small and lower middle-market businesses.
