In response to several manager departures, the Motor Insurers’ Bureau (MIB) has made a sequel of senior leadership nominations and has created two new positions.
James Dalton has been thumped to serve as chief services officer, to help make a “stronger alignment between the MIB’s services and the wants of the insurance industry,” a release said. Dalton joins the MIB from the ABI where he served as director of the public insurance strategy.
In addition, it has elected Kjirste Coltham as chief evidence officer, to lead the institution through its next phase of technical developments, products, and change programs. Coltham recently served as director of IT solution delivery at Ageas UK.
Chris Makomereh also joins the MIB, to serve as its new chief risk officer – a newly created role ascertained in recognition of the increasingly vital role of risk management and the need for the MIB to explore the regulatory climate. Makomereh most recently served as head of the risk at Pacific Life Re.
The three are set to join the MIB by the end of 2022 and will sit on the management team, reporting to CEO Dominic Clayden. Their nominations also come as change director Paula Gowland left the organization in the summer, on top of chief customer officer Ben Fletcher and chief technology officer Paul Jackman announcing their withdrawals.
“Both Ben and Paul have made a significant and lasting donation to the MIB over the years,” said Dominic Clayden. “Over the last 12 months, they both conveyed a desire for a fresh new challenge and we respect that. We’re sad to see them go, but we wish them the very best in their exciting new roles.”
Clayden explained that the withdrawals of the three allowed MIB to “completely rethink the type of executive leadership function [it wants] for the future.”
“We exist to champion, challenge, and connect the industry to establish a safer world, and we’re fascinated that these roles will help us attain that,” the CEO prefaced.
In addition to the three nominations, the MIB has created another new role: a chief claims officer position. According to the MIB, the new role was established “to provide an affectionate focus on managing and evolving the MIB’s largest operation;” its claims function. The institution plans to recruit for the role in 2023.